Michelle
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Articles
Recent activity by Michelle-
I was disconnected during a match
When you're trying to reconnect to a match that's already ended, you're given a loss. We're already reworking the penalties for leaving the game (intentional or not) and it may change with future u...
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Where can I find receipts for my purchases?
If you have any issues with a purchase, a support agent will most likely need a receipt from you in order to check it. More precisely, a screenshot of the receipt. Your screenshot should contain: ...
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How to increase max levels of my heroes?
League requirements The maximum level is a mechanic when you cannot level up your hero above a certain level. As you progress in the game, you increase your League, and need to strengthen your Hero...
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Gems purchase
You can always purchase additional Gems in the Shop: 1st Time Offers double the amount of Gems you get.
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How to get Chess Points?
You receive Chess Points by completing Daily and Weekly Quests. Every day you can accumulate up to 120 Chess Points by completing all Daily Quests. Completing all Weekly Quests will get you 640 C...
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Journey Mode
The Journey is a long single-player campaign where players join Lance and his group of merry mercenaries all around Pangea, fighting off the great evils of each Island and exchanging friendly bante...
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I see visual errors during gameplay
This may be caused by interferences in your game or the update downloading process. Some data may be corrupted if the connection is unstable. First of all, we recommend reinstalling the game on yo...
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Why did Power of my heroes go down?
We have a mechanic in the game called Foil. When your hero exceeds the recommended level for the current League, their level indicator starts to burn. Thanks to this, your hero receives additional...
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Battle Coupons
Battle Coupons are used to receive rewards at the end of a Ranked match. You can view the amount of Battle Coupons you currently have on the top-right side of the Main screen. You restore 1 Coupon ...
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How long will the Chess Pass last?
Each Chess Pass lasts 30 days.The starting time depends on the time of your account's creation. You can find Chess Pass on the right side of the main screen: You can also check how much time until...